Shipping policy

Finished Pieces:
Completed items are able to be shipped within 3-5 business days. If sizing is needed please allow an additional 5-7 business days.

Custom Rings and Bands:
We make all of our pieces by hand in our studio. Custom pieces can take up to 2-4 weeks to receive once your order is placed. If you will be needing your item by a specific date, please make sure to leave a note at checkout and/or email us at michelle@mkobernikdesigns.com. Every effort will be made to accommodate requests.

International Orders:
Please note that Import duties, taxes, and charges are not included in each product’s listed price, nor the shipping cost; these charges are the buyer's responsibility. We recommend checking with your country's customs office prior to purchasing to determine what any additional cost might be.

Exchange Shipping:
Exchanged items must be in new and re-saleable condition, and postmarked and shipped within 7 business days from the delivery date of your order. We request that you please pack your exchange in the original box, ship your order with an insured courier, and retain your receipt. M. Kobernik Designs is not responsible for items damaged or lost in transit. Please include a detailed note with your name, email address and invoice number on your authorization form. Once your exchange is processed, your new piece will be shipped back out to you. We cannot refund shipping charges on exchange items.